FAULT MANAGEMENT

We collect and analyze events to offer our customers valuable foresight into service affecting conditions. Our fault management capabilities include:

• Real-time graphical network views down to the logical or physical component level supporting a variety of interfaces (SNMP, XML, TL1, TCP/IP, CORBA, Telnet)


• Fault detection provides continuous monitoring of alarms and data from devices and logical elements


• Alarm correlation provides user-determined severity levels to suppress or escalate issues


• Root cause analysis (RCA) pinpoints the source of multiple alarms


• Automatic notifications to key personnel via audible alerts, email, or SMS


• Auto-discovery technology detects new network elements either through direct interfaces (e.g., SNMP) or through notification by an element management system (EMS)


• User-friendly GUI enables creation and modification of screens, filters and corrective automation scenarios using graphical interfaces